Contact us
We’re here for you.
Don’t hesitate to get in touch.
Agata & Paulina
PURO Kraków Stare Miasto
Ogrodowa 10
31-155 Kraków
Poland
+48 12 31 42 100
krakow@purohotel.pl
Bouquet, bottle of wine or Champagne, fruits in chocolate, fresh fruits… those are few of extras which can make your stay exceptional. Feel free to contact us to set all details!
Unfortunately no, but we can adapt our suite for three people stay (extra daily fee 120PLN), we have also adjoining rooms. Please contact us to arrange all details.
It is strictly forbidden to smoke in the whole hotel.
You will find many interesting books, iPads and board games in our hotel lobby. You can also borrow PS4/XBOX and bikes for free! (based on availability).
PURO Hotel Kraków offers a secure underground car park with 18 places.
The daily rate for parking is PLN 100.
PURO Hotel Kraków is located in the city centre, 10 minutes walk from the Main Square. Main train and bus stations are only 5 minutes walk away. From Kraków airport it takes a car or taxi about 30 minutes to the city centre, or if you make the trip by fast direct train it takes about 17 minutes.
Unfortunately not, but we cooperate with local taxi services – our host will be happy to arrange a transfer for you.
Breakfast – unless included in the room rate - is 69 PLN per person. Using the hotel’s car park costs 100 PLN per night.
Yes, we provide baby/cots for children under 3 years old free of charge.
Yes, it will be sent to your email account automatically.
You need to log in to your account, enter your reservation reference together with your surname and then follow instructions.
Check-in 3.00 pm, check-out 12.00 noon.
All the best rates can be found on our website.
We accept VISA, MasterCard, Diners Club, JCB, American Express, Maestro.
Yes, it will be sent directly to your email address.
2 of our rooms have been specially designed and adapted to provide high-quality access for disabled guests.
Yes, you can, dogs are very welcome.
Yes! The luggage room is on “0” floor near the PURO front desk.
Room service is available from the tablet in your room.
You can use the tablet in your room to do this by pressing the ‘Phone’ icon.
They’re free! (daily limit apply).
Restaurant and brasserie HINT is open from 12:00 noon until 22:30 and is located on “0” floor just next to the front desk.
Yes, and you can control it.
All rooms feature well equipped shower-rooms and work spaces. There is a 49’ LED smart TV providing hotel information and services. A touch-operated tablet lets you to control air conditioning, lighting or phone calls. Your room devices will let you order room service, find out what is happening in the city and much more.
It obviously depends on when and where you would like to go. An indication would be:
- Transport from the Airport 120 PLN
- Transfer from the Hotel to the Airport – 95 PLN
- Kazimierz – Jewish District – approx. 25 PLN
- Main Market Square – approx. 15 PLN
- Auschwitz-Birkenau – 560 PLN (round trip)
- Salt Mine – 320 PLN(round trip)
- Zakopane (Tatra Mountains) – 790 PLN (round trip)